Privacy Policy

In this document, “we” refers to PC Trouble Shooter, Mark Kloch who respects your privacy and is committed to protecting your personal information. This privacy policy details how we manage your personal information and safeguard your privacy. This privacy policy sets out how we use and protect any information that you give us when you use this website and/or the Door Prize software. We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 05 May 2013.

What we collect

Personal Information is that information or opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can reasonably ascertained. As such personal information can include your name, address and contact details. We may collect the following information:

•contact information including email address

What we do with the information we gather

We use this information to understand our customers’ needs and provide them with a better product and service. In particular for the following reasons:

•identify usage trends to improve the product experience

•analyze error and crash reports to improve application reliability

•gather feedback on the product’s user experience for future enhancements

•provide cross-device services without user configuration

•display targeted advertising that is relevant to your interests

When you use our website

We do not collect any information from you when you use our website


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we employ industry-standard physical, electronic and managerial procedures to safeguard and secure the information we collect.

Supplying your information to third parties

We will never disclose your personal information to anyone, except if ordered by local, state, or federal authorties under the laws of the United States. It may not be used for any other purpose by anyone. If you have any concerns about our privacy policy, the information we have recorded or believe that any information we are holding on you is incorrect, please feel free to contact us.

Made in the USA.

© 2013 Mark Kloch.

Privacy Policy.