Small Business IT Services

Your IT department — without the full-time hire.
Reliable, affordable technology support for small businesses across Anne Arundel County.

Call (410) 746-2044 Request a Free Consultation

What We Handle for Your Business

Everything a 2–25 person office needs to stay running, secure, and productive.

🖥️

Workstation Setup & Maintenance

New employee needs a computer? Old machine running slow? We set up, configure, and maintain your desktops and laptops so your team can work without interruption.

👤

Employee Onboarding & Offboarding

New hire starts Monday? We set up their email, accounts, workstation, and permissions. When someone leaves, we secure their data, revoke access, and reassign licenses.

☁️

Microsoft 365 Administration

Email setup, user management, Teams configuration, SharePoint, OneDrive — we handle your Microsoft 365 environment so you don't have to figure it out yourself.

💾

Backup & Disaster Recovery

If your server dies or ransomware hits, can you recover? We set up automatic local and cloud backups, test them regularly, and build a recovery plan so your business can survive the worst day.

🔒

Security & Threat Monitoring

Antivirus, firewall management, email filtering, and security patching. We keep your systems updated and protected against ransomware, phishing, and data breaches.

🖨️

Printer & Scanner Fleet

Printer won't connect? Scanner jamming? We manage your print environment — driver updates, network configuration, supply alerts, and troubleshooting across all your devices.

📶

Office Networking & Wi-Fi

Reliable internet and network connections for your office. We design, install, and optimize wired and wireless networks, including guest networks and VPN access for remote workers.

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Vendor & ISP Coordination

Tired of being on hold with Comcast? We deal with your internet provider, software vendors, and hardware warranties so you don't have to.

🌐

Website & Email Hosting

Need a simple, professional website or reliable business email? We build, host, and maintain sites and email systems for small businesses at sensible prices.

Support Plans

Predictable monthly pricing. No surprise bills. Cancel anytime.

On-Call

Pay As You Go
Billed per visit or per hour
  • No monthly commitment
  • Same-day / next-day response
  • On-site or remote support
  • Estimate before billable work
Get Started

Managed IT

Full Coverage
Flat monthly fee · unlimited support
  • Everything in Business Essential
  • Unlimited remote support calls
  • Employee onboarding / offboarding
  • Vendor & ISP management
  • Disaster recovery planning
  • Dedicated account attention
Request a Quote

Businesses We've Helped

Real results for real local businesses.

Case Study — Logistics

Airpack, Inc.

A local packing and shipping company needed dependable IT support without the overhead of an in-house technician. We've provided ongoing workstation support, network maintenance, and technology guidance that keeps their operation running smoothly.

Result: Years of trusted partnership — responsive support, cost-conscious solutions, and zero unexpected downtime surprises.
Case Study — Small Office

5-Person Insurance Agency

This Glen Burnie insurance office was dealing with constant Wi-Fi drops, an aging server with no backup plan, and staff frustrated by slow machines. We upgraded their network, set up automated cloud backups, and replaced two end-of-life workstations.

Result: Reliable connectivity, a tested backup plan, and a monthly support agreement that gives them someone to call before small problems become big ones.

Frequently Asked Questions

Common questions from small business owners.

If your business depends on computers, email, or internet access to operate — yes. The question isn't whether something will go wrong, but when. Having a professional you can call means less downtime, fewer lost hours, and problems fixed before they snowball. Most of our clients have between 2 and 20 employees and no IT staff.
We're open 7 days a week, 8 AM – 8 PM. Most issues get a same-day response, and many problems can be resolved remotely within the hour. Clients on a support plan receive priority scheduling.
It depends on the number of devices and the level of coverage you need. Most small offices land between $150 and $500 per month. We'll assess your setup and give you a clear, no-pressure quote — you always know what you're paying before work begins.
For most small businesses today, a well-configured Microsoft 365 setup with cloud storage and backups is more practical and affordable than maintaining an on-site server. We'll help you figure out the right approach for your situation — no upselling.
Call or text us. If you're on a support plan, you're our priority — we'll either get you back up remotely, come on-site same day, or set up a loaner so your work doesn't stop. If your backups are in place (and they should be), your data is safe no matter what happens to the hardware.
Absolutely. We'll document your existing setup, gather any credentials and account access, and transition everything smoothly. We've done this many times — there's no disruption to your day-to-day operations.

Let's Talk About Your Business

No contracts required. Start with a free consultation — we'll look at your setup and tell you what we'd recommend.

Call (410) 746-2044 Text Us Request Service

PC Trouble Shooter provides small business IT services in Linthicum, Glen Burnie, Severn, Pasadena, Millersville, and surrounding Anne Arundel County communities. Also serving Baltimore, Howard, and Harford Counties. Open 7 days a week.